For your company's security, creating a user account is an invite-only process. Only Supervisor users have permission to invite new users, and users only have access to your Certifi workspace once they accept their email invitation. To create a Subcontractor user, follow these steps:

  • Navigate to the User Management page by clicking on your company name (in the page's header) and then selecting User Management from the drop-down list.

  • Click on New User in the top right (in the current Certifi version, this is now a circle with 3 dots in it).

  • You will then be presented with the Invite User page to fill in the new user's details.

  • Select Worker as the Certifi Role.
  • Select Subcontractor as the Certifi Job.
  • This will present the following fields for you to fill in:

  • Fill out all fields marked with an asterisk (*) as well as any other applicable fields.
  • Once you are happy with the information entered, click Send Invite Email.
  • An automatic email is then sent to the specified email address with a link to sign up.
  • You will receive a notification email once they have created their account and signed up.